Returns & Exchanges

At Shop Now, we want you to be completely satisfied with your purchase. If your new fashion piece isn't the perfect fit, you can return or exchange any unworn items with tags attached within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

  • 2.
    Pack Your Items

    Place the items in their original packaging, ensuring all original tags are attached and the garment is in its original condition.

  • 3.
    Attach the Label

    Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return package.

  • 4.
    Ship and Track

    Drop off your package at any authorized carrier location; you will receive a confirmation email once your refund has been processed.